An evening intake call
A parent calls on a Saturday evening about a custody change. The agent runs the intake questions and books a consultation.
Recording on its way. Read the call below, or ring the demo line to hear it live.
Read the transcript
- AgentThanks for calling Mercer Family Law, this is the firm's AI assistant. I can't give legal advice, but I can take a few details and book you in with a lawyer. How can I help?
- CallerI need to talk to someone about custody. My ex wants to move out of state with our son.
- AgentI understand, that sounds stressful. Is there a custody order in place at the moment?
- CallerYes, we got one in 2022.
- AgentThank you. Can I take your full name and your ex-partner's full name? The firm needs them before any meeting.
- CallerJordan Reyes. And Alex Moreno.
- AgentThanks, Jordan. I can book you a 30-minute consultation with Ms Mercer on Monday at 10 am. Does that work?
- CallerCan you tell me if they're allowed to move?
- AgentI'm sorry, I can't give legal advice. That's exactly what Ms Mercer will go through with you on Monday. Shall I confirm 10 am?
- CallerYes, please.